Terms and Conditions

Last Updated: July 2026
Welcome to Sams IT Services.
These Terms and Conditions govern your use of our website, premium Shopify themes, Shopify
development services, and related products. By accessing or using our website, you agree to
comply with these terms.

1. Acceptance of Terms
By accessing this website or purchasing our products or services, you acknowledge that you
have read, understood, and agreed to these Terms and Conditions.

2. Our Services
Sams IT Services provides:
• Premium Shopify Themes
• Shopify Store Development
• Shopify Plus Solutions
• Shopify Customization
• Website Design
• Ecommerce Consulting
• SEO Services
• Website Maintenance
• Technical Support

3. Product Licensing
When purchasing our Shopify themes:
• You receive a license to use the purchased product.
• You may not redistribute, resell, or sublicense our products without written permission.
• Theme ownership remains with Sams IT Services unless otherwise agreed.

4. Payments
All payments must be completed before work begins unless otherwise agreed in writing.
Prices are subject to change without prior notice.
Applicable taxes may be added depending on your location.

5. Refund Policy
Digital products are generally non-refundable after download or delivery.
Custom development projects may have separate refund terms outlined in the project
agreement.
If you experience technical issues, our support team will work with you to resolve them.

6. Client Responsibilities
Clients are responsible for:
• Providing accurate project requirements
• Supplying necessary content and assets
• Reviewing completed work promptly
• Maintaining backups of their website
• Ensuring compliance with Shopify’s Terms of Service

7. Intellectual Property
All source code, designs, graphics, documentation, trademarks, and website content remain
the intellectual property of Sams IT Services unless explicitly transferred in writing.
Unauthorized copying, reproduction, or distribution is prohibited.

8. Support
Support is provided according to the support plan included with your purchase.
Support covers:
• Installation assistance
• Theme setup guidance
• Bug fixes
• Product-related issues
Support does not include extensive custom development unless specifically purchased.

9. Limitation of Liability
Sams IT Services shall not be liable for:
• Loss of revenue
• Business interruption
• Loss of data
• Indirect or consequential damages
• Third-party software issues
• Shopify platform outages

Our maximum liability shall not exceed the amount paid for the purchased product or service.

10. Third-Party Services
Our products may integrate with Shopify apps, APIs, or third-party services.
We are not responsible for changes, outages, or issues caused by third-party providers.

11. Website Availability
While we strive to maintain uninterrupted access, we cannot guarantee continuous availability
of our website or services.
Maintenance and unexpected downtime may occur.

12. Termination
We reserve the right to suspend or terminate access to our services if users violate these Terms
or engage in unlawful activities.

13. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws
applicable in the jurisdiction where Sams IT Services operates.

14. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time.
Continued use of our website after updates constitutes acceptance of the revised Terms.

15. Contact Information
For questions regarding these Terms and Conditions, please contact:
Sams IT Services
Email: support@samsitservices.com
Website: www.samsitservices.com